Payment Processing

We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.

For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

Introduction

Chun Ho Limited operates swxdshoes.com as an online retailer of womens shoes. This Privacy Policy describes the personal information we collect from visitors and customers, the reasons we collect it, the circumstances in which we share it, and the choices you hold over that information. Reading this document will help you understand how swxdshoes.com handles your data before, during, and after a purchase of womens shoes. By browsing swxdshoes.com or placing an order, you acknowledge the practices described in this Privacy Policy.

Information You Provide Directly

We collect the information you enter when you create an account, place an order, request an exchange, or contact our support team. That information includes your full name, email address, shipping address, billing address, telephone number, account password, and the details of each order you place for womens shoes, including style, size, and color selections. If you subscribe to our newsletter, we store your email address and your stated preferences. If you submit a product review, we store the review text and the display name you choose.

Information Collected Automatically

When you visit swxdshoes.com, our servers record your IP address, browser type, device type, operating system, referring web address, the pages you view, the duration of each visit, and the links you click. We attach a session identifier to your visit so that items placed in your shopping cart remain there while you continue browsing womens shoes. This technical information is linked to your account when you are signed in and is stored separately from your account when you are not.

How We Use Your Information

We use your personal information to process and fulfill your orders for womens shoes, to calculate shipping and tax, to dispatch order confirmations and tracking notices, to manage returns and exchanges, and to answer the questions you send to our support team. We use your contact details to send transactional messages that relate to your orders. With your consent, we use your email address to send promotional messages about new arrivals, seasonal offers, and restocked sizes. We also use aggregated data to measure site performance, detect fraudulent activity, and improve the layout and search functions of swxdshoes.com.

Payment Card Information

We do not collect, store, or process full credit card numbers, card expiration dates, or card security codes. All payment transactions on swxdshoes.com are handled securely by third-party payment gateways that are independent of Chun Ho Limited. When you complete a purchase, your card details are transmitted directly to the payment gateway, and we receive only a transaction confirmation, an order reference, and a masked identifier that does not permit reconstruction of your card number. Payment card details are never written to our databases, never stored on our servers, and never retained by Chun Ho Limited after your transaction is complete.

Cookies and Similar Technologies

swxdshoes.com uses cookies and comparable tracking technologies. Strictly necessary cookies keep your shopping cart active, maintain your signed-in session, and protect checkout forms against fraudulent submissions. Performance cookies record page views and load times so that we can identify slow or unusable pages. Functional cookies remember your preferred shoe size, currency, and language. Advertising cookies, set only with your consent, measure the performance of our marketing campaigns and limit the number of times a given advertisement appears to you. You may block or delete cookies through your browser settings. Blocking strictly necessary cookies will prevent you from completing a purchase of womens shoes on swxdshoes.com.

Sharing Your Information

We share personal information with payment gateways to authorize and settle transactions, with shipping carriers to deliver your orders, with email service providers to send transactional and promotional messages, with analytics providers to measure site traffic, and with professional advisers who support our accounting and legal functions. We disclose personal information when a valid legal order compels us to do so, when disclosure is required to enforce our terms of sale, and when disclosure is required to protect the rights and safety of our customers. If Chun Ho Limited is acquired or merges with another business, customer information may transfer as part of that transaction, and we will notify you before your information becomes subject to a different privacy policy.

Data Retention

We retain order records for as long as necessary to fulfill the order, administer returns and exchanges, and satisfy tax and accounting obligations. We retain account information for as long as your account remains open. When you close your account, we delete or anonymize your personal information, retaining only the records we are legally required to keep.

Your Rights and Choices

You may request access to the personal information we hold about you, request correction of inaccurate details, request deletion of your account and associated data, and request a portable copy of your information. You may withdraw marketing consent at any time by using the unsubscribe link in any promotional email or by writing to [email protected]. We respond to verified requests within the period required by applicable law.

Data Security

We protect personal information with encrypted transmission, access controls, and routine security reviews. No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security of information you send to swxdshoes.com.

Children's Privacy

swxdshoes.com sells womens shoes to adults. We do not knowingly collect personal information from children. If we learn that a child has submitted personal information, we will delete that information promptly.

Changes to This Privacy Policy

We may revise this Privacy Policy to reflect changes in our practices or in applicable law. The revised version takes effect when it is published on swxdshoes.com. Continued use of swxdshoes.com after publication constitutes acceptance of the revised policy.

How to Contact Us

Direct questions about this Privacy Policy to Chun Ho Limited at [email protected], by telephone at +852 5377 1146, or by mail at 3/F, Hung Hom Square, 37 Ma Tau Wai Road, To Kwa Wan.